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  • Writer's pictureVidhya Shree

Managing Remote Employees

Setting personal expectations for remote employees is essential to ensuring a smooth working relationship. You need to be clear about the expected outputs and deadlines for remote employees. Ensure that the employee knows that their work is valued and acknowledged by the company. This can be done through one-to-one meetings or team meetings. You also need to make sure that all communication channels are open.

Setting personal expectations for remote employees

It's important to set clear personal expectations for your remote employees, regardless of their location. While you can't be with them every day, you can give them enough space and time to get the job done. You can also check in to see how they're doing and ask for an update by a certain date. These expectations will help you avoid micromanagement and improve communication and productivity.

You should encourage your remote employees, listen to their concerns, and empathize with their challenges. You can do this by asking them how their remote working experience is going. Ask them questions like, "How are you doing?" and "How is your work/life balance working out for you?". Be sure to listen carefully to their responses and repeat them briefly, to be sure they are understood.

It's also important to set clear rules for communication. When working with remote employees, make sure to set a clear expectation for communication, including how often you communicate with them. You can use various channels for communication, but try to stick to a single platform. Otherwise, you'll risk overwhelming your remote employees.

Creating a team rhythm

Creating a team rhythm when managing remote workers is important for several reasons, including improving employee retention, career progression, and engagement. In an office, a routine is often taken for granted, but a remote environment requires more planning and communication. Developing a team rhythm can help improve productivity and collaboration, and even help the team feel like they are making progress.

One way to create a rhythm for your remote employees is to use the OKR (Objective-oriented goals) system. OKRs are a form of goal-setting that allows your team to make quick decisions. These goals are often graded every quarter and can be easily adjusted to fit the needs of your organization. They also serve as a 'vaccinum' against the rush decision syndrome. OKRs should be short and easy-to-understand. They should be part of every conversation and should form the framework for every action.

Another important tool for remote teams is the Daily Huddle. Unlike traditional offices, remote workers don't have the same opportunity to connect with their manager in the same room. This may make them feel disconnected from the pulse of the company. A daily Huddle will create a regular flow of information and establish alignment and community between the team members.

Keeping communication channels open

When managing remote employees, it's important to keep communication channels open. This will allow you to be on top of the department's pulse and address any issues before they become a problem. Of course, every company is different, so it's important to tailor your approach based on your company's size, mission, and core values. This way, you can tailor your communication strategy to your employees' needs.

One way to stay connected with your remote employees is by holding weekly, bi-monthly, or monthly one-on-one meetings with them. These meetings should allow for honest feedback, questions, concerns, and ideas. If possible, hold video calls to let them see you and hear their voice. It will be more personal and you can get a feel for how they are doing. In addition, it will help you keep the employees motivated and behave like a team.

One important way to improve communication with your remote employees is to set clear expectations. An employee can't be productive if they don't know exactly what the company expects of them. Be sure to outline your expectations and delegate work appropriately. Additionally, try to build in time when your team can focus on its work uninterrupted.

Documenting communication process

When managing remote employees, documenting the communication process is critical. You want to ensure that your employees know how to reach you and that they feel heard. Make sure that you communicate with your team members on a daily basis. If you don't, they will feel unappreciated and may not perform well.

Documentation is important for any working situation. It helps solve problems. Office employees rely on documents to solve problems, but with remote employees, documentation is often absent. This lack of clarity can result in tasks getting stuck. Documenting your work process is the first step to avoid these situations. Here are some of the reasons why documentation is critical:

Documenting the communication process allows you to be consistent. It will prevent misunderstandings and will help you manage your remote team more effectively. You can set up guidelines for what to say and when to say it, and make sure that everyone knows how to respond.

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